Information you provide to us.

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information you request.

Some forms on our website also include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us. Under no circumstances will your personal information be sold or used by any other organisation.

From time to time, we may include links in our e-mails to other web sites which we think may be of interest to you. Each email communication you receive from us will have the option to remove your e-mail address from our list.

Information we monitor about visitors.

During the course of any visit to our site, the pages you see, along with a short text file called a “cookie”, are downloaded to your computer. Many websites do this, because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before.

GDPR Compliance

The General Data Protection Regulations (GDPR) come in to force on 25th May 2018. These require us to inform all customers and clients on how we collect; store and use their personal data.

We will only collect personal data that has been supplied directly to us by you or an agent on your behalf as part of an instruction to provide our services for your benefit. This typically comprises name; address and contact details such as phone number and email address. We do not require, nor will we ask for other personal identification data such as NI number; passport number; driving licence details; or date of birth.

Any financial information you have provided in paying fees for online services or over the phone is handled by SagePay Ltd on their secure server and not retained after the transaction. This data is never held by us.

We will never collect additional information about you from any third party.

The data necessary for providing to you the services you have requested is stored securely by our internal password protected system in database, email and document formats. All access to this data is restricted to specific members of our staff and is monitored internally.

We will only use your information where we are allowed to by law to fulfil a legal obligation; because we have a legitimate business interest or where you agree to it.

For business use we will only use your data to assist in providing the service you have requested or in offering you information that we feel is relevant in the ongoing services we provide.

We gather statistics on general website traffic and internet searches to help improve our website content for the benefit of clients. This data does not include any form of personal identification.

We will never sell your data to third parties.

We do not rely on third parties to process your personal data; in marketing or for client communications.

You can manage your personal data by exercising the standard rights applicable under GDPR. Please contact: gdpr@cornwallconsultants.co.uk